Timelines of enquiries

Next Generation DBYD Your Ideas Asset Owners Timelines of enquiries

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  • #329
    AKeats_ST

    What are the timelines of enquiry response from digsafe with the additional steps

    • This topic was modified 1 month, 3 weeks ago by AKeats_ST.
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    #337
    Gary Johnson

    Hi … I think you’re asking about the time it takes for a response to get back to the enquirer when coming through the Next Gen DBYD relay service.

    For members emailing responses through the relay service our tests indicate it adds a few seconds. For members uploading through the response API, it may be faster in some cases due to the enterprise-grade email service being used.

    PS Digsafe is the name of the old solution. The new solution is SmarterWX Sentinel or Next Gen DBYD.

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