Customer Company Name – no longer supplied – Why???

Next Generation DBYD Your Ideas Referral Specification Customer Company Name – no longer supplied – Why???

  • This topic has 2 replies, 2 voices, and was last updated 1 month, 1 week ago by Graeme Allan (DBYD).
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  • #395
    Bruce.k.

    The spec doesn’t have listed the company name.

    Why has this been removed?  As a utility we need the company name  to support down stream processes such as general reporting, supplying this info to the regulator when requested usually as a result of asset damage and/or personal injury, workflow scripts for active intervention of problem companies to target specific education, No Go Zones process and just simple customer communications in knowing who they are working.  Makes zero sense in removing this critical piece of information.

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    #397
    Graeme Allan (DBYD)

    Afternoon Bruce,

    We are reviewing the feedback on this issue and will provide an update in the morning.

    Regards

    Graeme

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    #399
    Graeme Allan (DBYD)

    The Enquirer Company Name will be retained.

    I have posted this separately.

    • This reply was modified 1 month, 1 week ago by Graeme Allan (DBYD).
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