Referral Specification Updated

Thanks for the feedback on the referral specification.

Based on the feedback from members, the enquiry user’s registered email address will also be included in the referral. Responses should still be sent to the original email address field using the DBYD relay service. The registered email address can be used for direct contact with a user.


  • Added new REGISTERED EMAIL field to legacy email referral body.
  • Added new RegisteredEmail field to legacy email referral XML attachment.
  • Added new RegisteredEmail field to referral:create web hook payload.
  • The enquirer’s company name has been restored. It is available in the email body, XML attachment, and referral:create web hook.

The updated specification documents can be found on the main Referral Specification page.

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